Domestic Case Studies

Domestic Flood Case Study Mr Lau

The Incident: Flood A leak from the loft whilst Mr L was at work led to extensive damage in several rooms. He rang insurers who advised that nobody could attend due to workload for 5 days and to hold on until this time. The house was uninhabitable and Mr Lau stayed in a hotel before…

Domestic Fire & Smoke Case Study Mrs D

The Incident: Fire & Smoke Mr D neighbor had suffered a fire in the kitchen. The resultant smoke had entered and contaminated the entire property. The family were complaining of sore throats and stinging eyes. Smoke damage was evident throughout. Building finishes, fixtures & fittings and clothing were all stained or odoured. “Oakleafe Claims Scotland…